Essential Job Functions:
* Responding to requests for help with IT, providing first line support and advice to users.
* Supporting new staff on the set up of their desktop PCs.
* Perform installations, repairs, and preventative maintenance on staff computers.
* Troubleshoot and correct hardware/software computer and network problems.
* Ensuring the integrity and confidentiality of all data by pro-actively offering advice on security and general pc use.
* Trouble-shooting hardware and software, rectifying where possible and reporting persistent faults.
* Perform hardware and software maintenance duties.
* Carrying out regular updates of user hardware and software.
* Making software installation and updates.
* Maintaining and monitoring of servers.
* Monitoring physical existence of the office hard and software.
* Assist with contacting vendors and service providers of IT equipment and supplies for efficient and effective office operations.
* Ensuring full compliance of IT systems and procedures with ASD Cooperative rules and regulations on IT operations.
* Responsible for Security of all aspects by rolling out and maintaining Firewalls, Anti Virus products, Web and Email Filters and Anti Spam.
* Managing user accounts and security access of users;
* Conducting timely inventory and stock of supplies and disposable IT spare parts;
* Keeping records of all information related to the office hardware/software, its repairing, guarantees, etc.
* Install/manage and maintain a local area network (LAN)
* Confer with vendors to guarantee maintenance of network and computerequipment
* Keep and maintain hardware and software original licences.
* Providing regular backup and restore of server data;
* Facilitating knowledge building and knowledge sharing;
* Providing other assistance as required.
Qualifications:
1. Relevant educational background in Computer Science or documented experience as IT Supporter.
2. 1 years of experience of working in an IT-Support environment (Fresh graduate are welcome to apply)
3. Knowledge of networking, hard- & software.
4. Familiar with Microsoft operating systems and networks.
5. Must have thorough knowledge of PC hardware and software.
6. Ability to maintain PC hardware (assembling, troubleshooting).
Basic understanding of the internet.
Please send a cover letter and CV in before 5 February 2011 to:
Human Resources Developmet
ASD Cooperative – Microfinance
Jl. Tengku Imum Muda Lasem No. 6 Meunasah Blang, Kec. Kota Juang, Bireuen 24251 Telepon 0644 22650
Email: hrd@coop.asd-acheh.org
Only shortlisted applicants will be contacted. Thank you for your interest in ASD Cooperative
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