Vacancy at IFES Indonesia

International NGO seeks an IT Assistant who will work under the supervision of the IT Program Officer and assist with the daily operation and implementation of IFES projects. The position is Jakarta based and full time. Anticipated start is between 15 July and 25 July 2011.

IFES is an international, nonprofit organization that supports the building of democratic societies. IFES promotes democratic stability by providing technical assistance and applying field-based research to the electoral cycle in countries around the world to enhance citizen participation and strengthen civil societies, governance and transparency. Founded in 1987 as a nonpartisan, nonprofit organization, IFES has developed and implemented comprehensive, collaborative democracy solutions in more than 120 countries.

IFES Indonesia has received USAID and AusAID funding to support the strengthening of the electoral environment in Indonesia. The project is currently fully funded through 2012, but expects to be extended at least through the 2014 national elections. The program provides assistance to stakeholders such as the KPU and national civic society organizations. The program has two international and 15 national professional staff and is situated in the business district on Jl. Sudirman. IFES will also have 4 staff located in a shared office with national CSOs in Jakarta for its AGENDA project for which the IT Assistant will be responsible as well.

Responsibilities include:
• Maintain desktop hardware, including the setup of new computers, computer components (e.g upgrades), as well as desktop / network printers and copiers;
• Install operating systems, drivers and productivity software, and schedule regular software, driver and security updates;
• Maintain cabled and wireless network connectivity (including the configuration and maintenance of wireless routers, internet etc.);
• Daily, weekly and monthly servers statistic and monitoring, this will include virus definitions updates and daily backup;
• In coordination with IT Program Officer perform basic server side management tasks such as a) creating / deleting user accounts, b) setup and maintenance of email accounts, c) maintenance of a shared drive;
• In coordination with the IT Program Officer, install backup software that performs a) regular background backups from desktop computers to the server, b) periodical backups from the server to an offsite location;
• Diagnose and troubleshoot hardware and software related issues and coordinate with respective technical support suppliers (Dell, HP, Symantec, Microsoft etc.);
• Provide telephony assistance;
• Supervise IFES' & AGENDA's staff on efficiently utilizing the IFES & AGENDA IT resources for their work (including Google Applications, Network, Internet and Installed software);
• In coordination with other staff, collect, upload and update information into the IFES' & AGENDA's website;
• Support IFES' & AGENDA's staff in setting up IT for meetings and workshops;
• Other IT related tasks as required.

Applicants should have:
• A degree in information technology;
• Skills on Linux, Apache, MySQL and PHP (LAMP);
• Skills on Windows 2003 server, good knowledge on ClearOS would be an advantage;
• Experience in using Linux and mastered the network in the Linux and Windows environment;
• Good understanding on computer hardware and troubleshooting
• At least 5 years of experience as Programmer or IT Administrator
• Fluency in English and Bahasa Indonesia, both written and oral;
• Outstanding analytical skills;
• A high level of self-motivation and ability to work autonomously within a fast-paced environment;
• Excellent interpersonal and organizational skills and ability to make independent decisions.

If you are interested in applying for this position, please submit your letter of application and detailed resume at the latest on 22 June 2011 to: vacancy@ifesindonesia.org. Please put the position you apply on the subject of the email. Only application in English will be accepted. Only shortlisted candidates will be contacted. No phone inquiries.